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Return Policy

We truly hope you are 100% satisfied with your Sonya Mulan Lashes!
However, due to sanitary and health reasons, lashes are non-refundable and cannot be exchanged. 
If a product is DEFECTIVE, please notify us within 72 hours of receiving your package and have paid return shipping to be eligible for a refund or exchange. NO EXCEPTIONS!
Once again, we are not responsible for any lost or stolen packages while in-transit. Please keep proof of postage and/or tracking number when shipping back your returns. 
Original shipping costs are non-refundable. 

After you have read the above, please email us at In the subject line, be sure to include your order number for faster response time.  

Once we have received your returned package, returns/exchanges will be processed within 3-5 business days. We will notify you via email once the return has been processed. If you have requested a refund due to a defective product, please keep in mind that depending on your banking institution, it may require an additional amount of days to process and post this transaction to your account.